Eber And Wein Publishing
Reviews and Complaints
I need help but it was not provided and i had to dig to finally get help.
Used at least 2 of my poems to line their own pockets
They stole my poem
Why do I need to pay for something I wrote?
Best Poets in 2018
Best Poets in 2018 book never received!!!!!!!!
Am I making a mistake.....
- I like that my poem can be published
- Shady
Preferred solution: Let the company propose a solution
Order something for my daughter 3 months ago never go it
Preferred solution: Deliver product or service ordered
No respond
Preferred solution: Deliver product or service ordered
2011 to 2019
Screwed
Theft and other offenses
- Shady
- Being stolen from
- Took my money and no poems published
Books ordered
- Shady
- Took my money and no poems published
- Being stolen from
Preferred solution: Deliver product or service ordered
Not receiving product paid for over a year ago.
My daughter was published in your book "Upon Arrival Interlude" I paid for the book but never received it. I called several times but nobody ever answered, I finally called from the computer and got ahold of Tim.
I have called and spoke to Tim two times, November 6th, I was told to call next week for a tracking number. I called again on November 13. I was told again to call next week for a tracking number again for my daughters book that was never sent. Then I was given a direct email , I have emailed tim 2 times.
I also tried to call again today but nobody answered. I still have not received any tracking number or conformation that it has been sent yet, and no response to my emails.
Update: November 20th, I was given a tracking number by Tim and told the book had been shipped. I have been checking the tracking number and as of today November 27th, the status says a tracking number was created, but USPS is still waiting for the product to ship. So nothing has been given to the post office to ship. I have been trying to call Tim at Eber And Wein for 2 days now, there is no answer. I have also sent an email, no response yet.
I have been dealing with this, sending emails and trying to contact anybody I can at Eber and Wein since July 19th, 2018.
This has been 4 months of me trying to get a product that was paid for.
Preferred solution: Deliver product or service ordered
Robbed by Eber & Wein Publishing
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I WANT TO THANK YOU, I JUST RECEIVED THE GOOD NEWS THAT MY POEM HAS ADVANCED TO THE FINAL ROUND
I did finally receive a book a few weeks after this post and several more phone calls. It took way to many phone calls and emails. But it is over.
I had the same problem and I emailed a generic email I received from Eber & Wein. I got some automated response about their team reviewing the matter.
I simply told them “ I paid for a books someone cashed my check and I’d like to have the books I ordered and payed for.” 3 or 4 weeks later a get one book in the mail. So there is a book and my poem was published in it with a number of other beautiful poems.
It’s a travesty that this is what we have to go through in order to get what we paid for. I hope this helps anyone who reads this review.