Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Value for money

I have called and written several times requesting they follow-through with my plaque. I paid $48.95 for poem, H0088021 (My dumb parents) to be put on a plaque and sent to me.

My check was, no.2241 written on Chase Bank. My check was cashed. I don't understand how they can get away with accepting money and not sending products. I was really upset because I told friends and family about my plaque and we were all waiting for it.

I was especially sad to note that they advertise that they are Veteran owned and Operated.

The futility of all correspondence is most frustrating because it seems they are interested and concerned but then it just falls flat. Nothing is done and there has been no further contact from them.

Product or Service Mentioned: Eber And Wein Publishing Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $49.

Preferred solution: Deliver product or service ordered.

I didn't like: Took my money and no poems published, Paid for a plaque with my poem but they did not deliver.

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