Update by user Mar 11, 2017
I've received this email after my complaint, and tried to get a refund, but my email came back. Thus, no way to contact them.
Emails are back, and the phone does not respond.
I can see you have been waiting a good while for your book, and I apologize for how long it's taken. We do have your order, and you have been assigned to the book Upon Arrival: New Beginnings. It looks like that one is wrapping up with the layout and is soon to be printed.
Thanks so much for your patience. The anthologies do take quite a bit of time because of all the steps (submission, proof correction, book assignment, editing, layout, and printing), but in this case, your title has definitely taken longer than our customary time frame.
Rest assured we have your order though, and your book is almost complete. Feel free to call us anytime to check the status (717-759-8065) 9:00 a.m. to 5:00 p.m. Mon-Fri EST, and we'll be happy to update you.
If it has been too long of a wait for you, you can also call the number above to request a refund instead. We'll do whichever you prefer.
Again, I'm sorry for the wait time!
Original review posted by user Mar 05, 2017
In the summer of 2016 I've participated in a poet's contest on-line. Later on I've received a letter offering me to make a payment if I wanted it to be published in the Anthology of the amateur poets with a copy sent to my address .
I've made a payment of $61.95 USD plus shipping fees by paypal service. Since then I have never heard anything from them. I've sent them emails, left messages, but with no any result. I am wondering how I can denounce this company so that other participants will not be caught up in the same situation.
Is it possible to file a class action lawsuit or there are any other avenues to stop fraud the participants. This is not a proper way to deal with customers.
I'd like to get either the book or a full refund of the amount paid for a fraudulently extorted money. Please place my complaint and let me know if possible about a way to punish them for scamming.
Review about: Eber And Wein Publishing Publishing Service.
Reason of review: Not as described.
Monetary Loss: $62.
Preferred solution: Full refund.
I didn't like: Being ripped off.